The EMS Program was sunset February 14th, 2025. Support for EMS Products will be limited but may be requested by contacting the governments EMS helpdesk mailbox at: usarmy.detroit.tacom.mbx.ilsc-electronic-maintenance-system@army.mil.

Support for EMS products will be discontinued before October 2025 . An advisory message will be sent out when the actual date is known. Both the EMS Helpdesk email (support@ems-helpdesk.com) and phone number (1-877-445-1780) were discontinued February 14, 2025, without replacement.

For any additional EMS and/or Maintenance Support Device (MSD) software questions, issues, or concerns please contact TACOM TMDE Troop Support POCs: 

Gabe Lopez, Gabriel.o.lopez.civ@army.mil, 571-588-4340

Bob Mcmahon, Robert.p.mcmahon.civ@army.mil, 571-588-4621 

Tim Pflueger, timothy.p.pflueger.civ@army.mil, 571-588-4639

Sorry for any inconvenience.